Legal

Privacy, explained plainly.

This page describes the categories of information Ciptaly may process to provide the service. Product configuration and providers can change, so the live product and this notice should be reviewed together.

Last updated 14 August 2026

Information you provide

This may include account details, project briefs, generated project content, files you upload, support messages, and information submitted through product forms. Do not submit sensitive information unless it is necessary and the product explicitly supports that use.

Service information

Ciptaly may process technical and usage information needed to authenticate users, keep the service reliable, prevent abuse, understand failures, and improve product experience. Payment providers process payment details under their own notices; Ciptaly should not receive full card credentials.

How information is used

Information is used to provide and secure the requested service, generate and store project results, handle support, administer accounts and credits, comply with law, and investigate misuse. Ciptaly does not claim that every optional integration is connected.

Access, retention, and requests

Access is limited according to product roles and operational need. Retention depends on account, project, security, legal, and backup requirements. Use the support page to request access, correction, export, or deletion; identity verification may be required.

Questions

For privacy questions, use the official Ciptaly support route. This policy is product information and is not a substitute for jurisdiction-specific legal advice.