Help centre

Self-serve answers, and a way to reach us.

Start with the closest answer below.

I'm out of credits

Every account starts with 3 free credits. Buy more credit packs any time to keep generating.

Buy credits

A generation failed

The credit was refunded automatically — failed attempts are never charged. Retry with the same prompt, or refine it and try again.

Back to dashboard

Publish failed with a security check

The editor's preflight check runs before every publish and explains exactly what it found. Fix what it flags in the editor, then publish again.

Open a project

I want to see how it all fits together

Generation, live preview, publishing, records, and payments are covered in the docs.

Read the docs
Contact

A direct support email is on the way.

Until it's live, the answers above cover the most common issues.