Help centre

Resolve the local path without losing the brief or project.

Choose the closest state. Every action stays inside the current Ciptaly application.

The homepage prompt did not continue

Return to the homepage. The prompt is kept in the URL and session fallback until the V2 workspace opens.

Return to the prompt

Diagnosis could not reach AI

Retry from the same brief. The configured provider is server-only; no API key belongs in the browser.

Retry in Studio

A booking is missing from CRM

Confirm the generated website reported a local booking reference, then refresh the matching project CRM.

Open local builds

A role cannot edit a field

This may be intentional. Operations, Cleaner, Finance, and Viewer have different backend-enforced actions.

Review the workflow

Payment is not processing

Expected in this demo. Use Demo Manual Payment to record deposit, balance, and status locally.

Read local boundaries

Need the V1 website editor

Use the compatibility workspace. Production cloud actions remain disconnected during local verification.

Open V1 workspace